LEGAL REFERENCE

Privacy Policy jo aapke liye likha gaya

icsh84 par aapka personal information aur account data hamari sabse badi responsibility hai. Hum samajhte hain ke jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho...

Account ka data encryptionPayment information surkshaAapka control, aapka choices

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Hamari data handling approach

Jab aap icsh84 par account kholte ho, hum aapka naam, phone number, address aur payment details collect karte hain taki withdrawal aur deposits smooth rahen. Yeh information sirf hamara internal team use karta hai — kisi third party ko nahi dete jahan local qanoon ijazat nahi deta. JazzCash, Easypaisa, SadaPay aur Raast ke saath jo transactions hote hain, wuh in-payment-gateway ke rules

follow karte hain. Hamara server encryption (SSL) se protected hai. Aapka account password hash mein save hota hai, plain text mein nahi. Agar aap account delete karna chahen, hum 30 din mein aapka data remove kar dete hain — legal aur tax records ko chhod kar jo hum jahan qanoon ijazat deta hai wahan rakhte hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE RABTA KAREN

Privacy concerns ke liye support

TRANSPARENCY SIGNALS

Aapka data safe rakhne ke liye hamara approach

SSL Encryption

Hamara pura website 256-bit SSL encryption se protected hai. Aapka browser address bar mein lock icon dekh sakte ho — yeh matlab data encrypted transit mein hai.

No Data Selling

Hum aapka personal information kisi advertiser, marketer ya third party ko sell nahi karte. Email list share nahi karte — sirf aapko account updates bhejte hain.

Payment Isolation

JazzCash, Easypaisa, SadaPay aur Raast ke saath transactions hamara server par decrypt nahi hote. Payment gateway apne secure tunnels use karte hain.

Audit Logs

Har withdrawal, deposit aur account change ka timestamp record hota hai. Agar kisi unauthorized access ka shak ho, hum puri audit trail show kar sakte hain.

Data Retention Rules

Closed accounts ka data 30 din baad delete ho jata hai. Active accounts ka data sirf account maintenance aur legal compliance ke liye rakhte hain.

GDPR-Aligned Practices

Agarcheh hum Pakistan-focused hain, GDPR ke data-subject rights ko respect karte hain. Access, correction aur deletion requests fast process hote hain.

POLICY CONSISTENCY

Hamara privacy aur aapke dusre accounts

Account Security

icsh84 par 2FA enable kar sakte ho SMS ya authenticator app se. Aapka password sirf aapke paas hona chahiye aur kisi ko share na karen.

Data Portability

Agar aap account close karna chahen, aapka transaction history aur personal details export kar sakte ho CSV format mein.

Cookie Usage

Hamara website sirf essential cookies use karta hai — login state, language preference, aur fraud detection. Tracking cookies nahi hain.

Third-Party Links

Agar hamari site par external links hain (sponsors, game providers), un ke privacy policies alag hain. Hum unke liye responsible nahi hain.

Children's Data

icsh84 21+ hai. Agar humko pata chale ke minor ka account hai, immediately suspend aur delete kar dete hain, saari data ke saath.

Policy Updates

Jab hum privacy policy change karen, email notification bhehjte hain aur new policy ka effective date 30 din advance mein announce karte hain.

Breach Notification

Agar data breach ho (unlikely, lekin agar ho to), hum affected users ko 72 ghante mein notify karte hain aur remediation steps batate hain.

ACCOUNT MECHANICS

Aapka account kaise protected rehta hai

Session Timeout Inactivity ke 15 minutes baad hamara site automatically logout kar...

Withdrawal Verification Har pehli withdrawal par hum aapka phone number se OTP...

Account Linking Aap sirf ek JazzCash, Easypaisa, SadaPay ya Raast account link...

Email Notifications Har deposit, withdrawal aur profile change ka email confirmation milta...

Password Reset Password bhul gaye? Hamara reset link sirf aapke email par...

Privacy policy ke baare mein aapke sawal

Nahi. Jab aap deposit karte ho, JazzCash gateway se hum sirf confirmation paate hain — actual balance ya transaction ID nahi. Aapka JazzCash account hamara nahi dekh sakta.

30 din mein hum aapka personal data (naam, phone, address) delete kar dete hain. Bank aur tax records jahan qanoon ijazat deta hai wahan rakhte hain compliance ke liye.

Nahi. PIN aapka rahta hai. Hum sirf deposit confirmation paate hain. JazzCash, Easypaisa, SadaPay aur Raast apne encryption tunnels use karte hain jo hamse separate hain.

Pehla withdrawal par CNIC ya passport copy email karna padta hai — yeh verify karne ke liye ke aap wahi ho. Baaki withdrawals secure hain kyunke aap already verified ho.

Haan. Chat encrypted hai aur sirf aapka conversation store hota hai — 90 din baad delete ho jata hai. Support team ki personal details chat mein nahi puchte.

Aapka phone number JazzCash, Easypaisa, SadaPay aur Raast ko dikhta hai kyunke withdrawal aapke account mein jana hai. icsh84 unhe aapka account balance nahi deta.

Nahi. Account number se sirf transfer ho sakta hai, withdrawal nahi. Withdrawal ke liye two-factor authentication (SMS + password) hona padta hai jo sirf aapke paas hai.